OSAAP Shadow Boards: Why Organization Matters

If employees repeatedly have to ask:
"Where is it?"
"Who has it?"
"Does this belong here?"
"Are we out?"
You probably don't have a people problem.
You have an information problem.
A well-designed shadow board answers those questions without requiring a supervisor.
The location is obvious.
The correct tool is obvious.
A missing tool is obvious.
What belongs at the workstation is obvious.
That is what good visual management should do:
Make the right condition easier to recognize and maintain.
Before adding another procedure, ask whether the workspace itself could communicate the standard.
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